MicroSave Consulting or MSC is the world’s local expert in financial, economic, and social inclusion in the digital age. We work with participants in digital ecosystems to drive the agenda of inclusion for everyone.

Our roster of over 190 staff members provides market-led insights, dependable expertise, and useful advice across a wide variety of fields. We take pride in sharing our on-ground lessons with the community to enable knowledge transfer and to build discussions on key topics. With our time-tested inputs, our clients are able to seize the digital opportunity, address the mass market, and future-proof their operations.

Posts by MSC

The role of financial service providers in supporting MSMEs in Kenya

Our podcast features Charlotte Ochieng, a manager, and Mandira Sharma, an analyst in MSC’s Banking and Financial Services sector. They discuss how financial institutions in Kenya should change the narrative to provide support to MSMEs. The institutions should improve access to markets, business knowledge, and access to advisory and mentorship for MSMEs.

How well do Indians use cash-in & cash-out (CICO) agents, and can this usage increase?

This strategic insights deck combines insights from MSC’s multiple national-level studies on CICO agents in India and mentions specific recommendations for service providers to increase customer footfall at agent outlets.

Embedding finance for inclusion

Embedded finance is the seamless integration of financial services into traditionally non-financial services or products. In the Indian context, embedded finance will play a crucial role in providing access to savings, credit, and other financial services to lower and middle-income segment users. Fundfina primarily intends to provide small merchants with credit. Tune in to our podcast to hear from its co-founder and CPO on how Fundfina has imbibed this concept, how Indian consumers can benefit from this evolving concept, and what challenges lie ahead.

Account Aggregator (AA) framework: Changing India’s financial ecosystem

NITI Aayog introduced Account Aggregator (AA) framework to ensure secure and seamless data portability of consumer data among service providers. It can revolutionize financial services significantly by simplifying data sharing. This unified platform will help all players in the financial ecosystem provide better tailored demand-based products for the consumers. Listen to our podcast with Nikhil Kurhe, Co-founder and CEO of Finarkein Analytics, to learn how this framework will impact the Indian financial ecosystem.

The “Mool” mantra – A neobank for everyone

The word “Mool” means “root.” Mool, a neo-banking platform, provides its customers with various financial services designed as per their needs. It also partners with business entities to create products for their employees. Listen to our podcast with Abhinav Nayar, the founder of Mool, to understand neobanking for nonaffluent users and its challenges in the Indian context.

Role of data in micro-credit

The microfinance sector provides capital access to the society’s underserved segment. In India, this sector is growing significantly. However, the existing underwriting model follows the conventional method of credit score, which rules out a huge segment with zero or thin-file credit. Alternate data is required to meet this segment’s credit needs. Listen to our podcast to understand how Microfinance.AI uses this unserved segment’s digital footprint and provides them with capital access.

Highlights of the webinar on “Catalytic interventions for better CICO management”

Timestamps of the webinar conducted on 25th May, 2022, on the topic: Catalytic interventions for better CICO management. See the time stamps below for a better viewing experience.

Transforming cash in/cash out – Leveraging the potential of female agents

In this podcast, we join a discussion with the Founder and CEO of SIA, Shelley Spencer, and our host from MSC, Raghuveer Dinavahi. They discuss the current landscape of female agents, challenges, and opportunities for expanding female agent networks and their impact on the future of the CICO ecosystem.