This report maps the uptake and usage of DFS in Kenya and highlights lessons from the country’s experience around the expansion of agent networks. It further provides recommendations for financial service providers, regulators, and policymakers to boost rural CICO networks.

This report maps the uptake and usage of DFS in India and highlights lessons from the country’s experience around the expansion of agent networks. It further provides recommendations for financial service providers, regulators, and policymakers to boost rural CICO networks.

In the face of disruption caused by the COVID-19 pandemic, low- and moderate-income (LMI) communities showed admirable resolve and strength. Take a closer look at the stories of 10 flagship projects that reflect the positive impact of MSC’s work on the lives of LMI people across Africa and Asia.

In light of the COVID-19 crisis and its devastating consequences, MSC focused on evaluating the impact of the pandemic on sectors like MSME, agriculture, microfinance, and digital finance, among others. Here is a roundup of our most-read publications in 2020.

Only 31% of all adults in Vietnam own a bank account, compared to 69% of adults in East Asia and the Pacific. This video reflects how mobile phones, internet users, and digital financial services (DFS) can increase access to basic banking services in Vietnam.

Despite remarkable progress toward digital financial inclusion, cash still accounts for 90% of transactions in Vietnam. The onset of COVID-19 saw restricted mobility, concerns over cash exchange, and increased demand for online shopping, digital payments, and delivery services. This video shares a glimpse of this change.

The Government of Indonesia expanded the existing social security net for the poor to support the most vulnerable segments of society during the COVID-19 pandemic. MSC, in collaboration with Bappenas, Indonesia’s think tank, held an I2L webinar to discuss social assistance delivery in Indonesia with the country’s policymakers and representatives from international organizations.

An effective communications strategy for social protection programs (SPPs) needs a complex range of considerations and components for different stakeholders at both the demand and supply side. This presentation on awareness, communication, and outreach highlights the need for the integration of key communication components for effective implementation of SPPs.