Quick Response Indonesia Standard (QRIS) was launched by Bank Indonesia to streamline QR code payments and allow for interoperability in payments to benefit customers and merchants.

MSC conducted a first-of-its-kind study, “Assessment of the implementation and usage of QRIS among small and micro-merchants”, with guidance from BI and Asosiasi Sistem Pembayaran Indonesia (ASPI), to assess the implementation of QRIS across Indonesia and how it is contributing to meeting the objectives of financial inclusion for small and micro merchants.

This webinar was held as a knowledge dissemination workshop to present findings from the study, followed by a panel discussion with stakeholders, both service providers and implementing partners, to discuss the potential opportunities to increase QRIS adoption and use in Indonesia.

  • 03:40 – 8:15 – Opening by Ira Aprilianti, host: The National Anthem
  • 8:35 – 11:26 – Ibu Grace Retnowati, Country Director, MSC Indonesia: Opening remarks and details of the study conducted
  • 12:20 – 24:40 – Ibu Fitria Irmi Triswati, Director of Payment System Policy Department, Bank Indonesia: Keynote Speech on the growth and statistics of QRIS use in Indonesia
  • 26:55 – 58:20 – Sneha Sampath, Manager, MSC Indonesia: Presentation of study findings, insights, and recommendations
  • 59:55 – 01:02:45 – Stella Kusumawardhani, Economic Research Lead, Tenggara Strategic: Introduction of the panelists and details of the agenda for the panel discussion “Opportunities to increase QRIS adoption”

Panel Discussion

  • 01:02:45 – 01:15:261. Pak Arya Rangga Yogasati, Deputy Director of Payment System Policy Department, Bank Indonesia: Navigating QRIS expansion for digital economic and financial inclusion
  • 01:17:06 – 01:44:542. Ibu Susiana Suhendra, Executive Director, Indonesian Payment System Association: Support system and enabling environment for QRIS adoption
  • 01:47:00 – 02:05:123. Pak Yogi Harsudiono, Head of Regulatory Affairs, GoPay: GoPay and groups priorities and strategies, including other product offerings to merchants and challenges with QRIS
  • 02:06:42 – 02:26:364. Ibu Misly Juliani, Senior Manager, Transaction Banking Retail Sales Group, Bank Mandiri: Accelerating financial inclusion and digitization through QRIS
  • 02:27:20 – 02:46:35 – Q&A session with panelists on topics, such as cross-border payment plans, infrastructure readiness, risk management, demand generation, and strategies to increase the use of QRIS
  • 02:48:06 – 02:54:16 – Brooke Patterson, Program Officer for Financial Services for the Poor, BMGF: Closing remarks on using technology and platforms to offer more DFS to merchants
  • 02:54:50 – 02:56:30 – Raunak Kapoor, Senior Manager, MSC Indonesia: Announcement on India FinTech Summit

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