The role CICO agents play in Ethiopia’s social payments
by MSC- Mar 26, 2025
- 0 min
by 
Mar 26, 2025
0 min 
In this podcast, MSC’s DFS experts, Gregory Ilukwe and Jackson Kamau, explore how agent networks have been transforming social protection in Ethiopia. This insightful conversation highlights key infrastructural barriers to financial inclusion, innovative solutions to bridge these gaps, and the critical role agents play in targeting, identity verification, and authentication for social benefit distribution. The discussion also unpacks how digital IDs enhance the efficiency and accessibility of service delivery. Listen in!
MicroSave Consulting (MSC) is a boutique consulting firm that has, for 25 years, pushed the world towards meaningful financial, social, and economic inclusion. These podcast series are hosted by MSC for dedicated founders, start-ups, investors, and other stakeholders in the startup ecosystem. Through this bouquet of curated conversations around developments in the financial inclusion space, we offer insights and lessons based on our research and expertise.
In this podcast, MSC’s DFS experts, Gregory Ilukwe and Jackson Kamau, explore how agent networks have been transforming social protection in Ethiopia. This insightful conversation highlights key infrastructural barriers to financial inclusion, innovative solutions to bridge these gaps, and the critical role agents play in targeting, identity verification, and authentication for social benefit distribution. The discussion also unpacks how digital IDs enhance the efficiency and accessibility of service delivery.
Listen in!
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