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Her Digital Gateway: How women in India access and use smartphones

Our latest report, “Her Digital Gateway: How women in India access and use smartphones,” unpacks how women use smartphones—from communication to financial transactions—and what it takes to make DFS more accessible, intuitive, and relevant.

Digital financial services (DFS) have grown significantly in India over the past decade due to increased mobile phone adoption, affordable data rates, and comfort in smartphone-based technology. However, the gender gap in mobile phone ownership and Internet use limits the equitable realization of benefits.

A study of 3,300 female users across five Indian states reveals that gender-disaggregated data can help design gender-intentional financial products. It can contextualize factors that influence women’s DFS adoption, such as access to shared smartphones, financial management practices, and gaps in current financial services. Read the report to learn more.

The report was first published on the RBIH website.

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Written by

jayan-nair

Pramiti Lonkar
jayan-nair

Disha Bhavnani

 Senior Manager
jayan-nair

Kritika Shukla

 Project Manager, RBIH
jayan-nair

Aarcha PB

 Associate, RBIH