Social performance management strategy implementation, Africa

• Jul 30, 2025
• 1 min

MSC was commissioned by Opportunity International to build the capacity of implementation of its partners in Africa to measure, analyze, and report social data. 

We provided technical support to seven out of 10 OI partners in Ghana, Uganda, Malawi, Rwanda, Mozambique, and the DRC. Over two years, we helped them implement the SPM strategy of Opportunity International.

We customized the OI for African MFIs and developed a plan to adopt best practices in SPM as captured in the “social performance dashboard”. The dashboard drew heavily from the Universal Standards for Social Performance Management (USSPM). We built the capacity of the implementing partners of OI to collect, analyze, report, and use social data to make decisions and report results to the external stakeholders. We also supported other partners who did not officially participate in the program but worked towards best practices in SPM. Finally, we documented the project’s learnings with recommendations for the future.

Opportunity International Network commissioned the project.