Charting Qatar’s financial inclusion future through MSC’s strategy support to Qatar Central Bank

• Sep 8, 2025
• 1 min

Qatar’s renewed focus on inclusive economic growth highlighted an urgent need to expand access to quality financial services for underserved people and businesses. To lead this agenda, the Qatar Central Bank (QCB) set out to design the country’s first National Financial Inclusion and Literacy Strategy and required evidence-based insights to guide policy, regulation, and market action.

MSC partnered with QCB to deliver a comprehensive, data-driven roadmap. We began with a nationwide survey which captured demand- and supply-side perspectives across retail, SME, and insurance segments, to diagnose gaps in access, usage, and financial capability. Using these insights, MSC cocreated a strategic framework that:

• Pinpoints systemic barriers to inclusion;
• Defines measurable targets for product diversification and outreach;
• Sets clear roles for public- and private-sector stakeholders.

MSC then worked closely with QCB’s financial inclusion committee to translate the strategy into a phased implementation program, complete with governance structures, monitoring indicators, and communications plans to build public awareness and trust.

The resulting strategy positions Qatar’s financial sector to serve all segments of society while it also reinforces macro-financial stability. By aligning regulatory reforms, market incentives, and consumer education, the roadmap unlocks new pathways for inclusive growth and economic resilience.