#FinancialInclusion goes beyond accounts and transactions. It depends on people. Rekha began her journey during a difficult time. She became a business correspondent & built a trusted BC point.​

Her story reflects the power of women agents. Learn more about CICO agents here:

When her husband fell ill, Rekha faced a financial crisis with no safety net & basic needs became uncertain. With no options, she became a business correspondent. Today, she runs a trusted BC point for women & elderly.​

Learn more about CICO agents: https://www.microsave.net/cico-agents/

A new AI tool helps detect disease earlier. Doctors trust it & patients benefit. But it disappears a few months later, as the system could not support it.

At MSC, we work to ensure good solutions do not vanish. Learn how to make AI solutions last: https://tinyurl.com/2t8bzdeb

#AI

AI pilots in global health show results. Yet, scaling them is the real challenge. Structural gaps, not technology failure, hold back health AI inLMICs.

For many women in rural India, banking is not easy as distance limits access. When a local BC Sakhi, people feel comfortable, ask questions, & use accounts. At MSC, we use technology to onboard women at scale to bridge this gap.
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Read more: https://tinyurl.com/bc-sakhi-case-study

In Uttar Pradesh, 200,000+ women applied to become BC Sakhis, & 56,000+ were selected & onboarded in a short time. The process was digitized from registration to onboarding, which shows that well-designed systems enable scale.​

See how this works: https://tinyurl.com/bc-sakhi-case-study

Low capital & no formal education make MFS agent roles accessible. Yet, women remain largely absent, as current network policies make entry & retention difficult. Read how MSC redesigns these systems to support women & offer insights on what needs to change:

Women prefer transacting with female agents. Yet, in Bangladesh, women make up less than 1% of MFS agents, as policies & systems restrict participation.

Read how MSC works to redesign agent models to support women’s entry & growth in these networks: https://tinyurl.com/mwpy726w

Regulations in Bangladesh require 50% women in #AgentBanking. Yet, the mobile financial services ecosystem remains almost entirely male. The issue lies in how agent networks are designed​.

See what needs to shift in system design: https://tinyurl.com/4tp7877p​

#CICOAgents

Female agents are key to financial inclusion. Yet, they remain missing from the front lines. Here is what we see across markets