Duenna Dsouza is an Associate in MSC’s Inclusive Financial Ecosystem (IFE) domain, which focuses on consumer protection, regulatory technology, and digital financial sector innovation in India. She has 2.5 years of diverse experience in grievance redressal mechanisms, FinTech support, market research, user experience mapping, evaluation of digital financial capability, segmentation analysis, and financial policy design. Her recent engagements involve consulting projects, in which she has contributed to research, development, and assessment of solutions to advance digital finance across multiple markets. She is fluent in Hindi, English, Marathi, Kannada, and Konkani.