MicroSave Consulting (MSC) is a boutique consulting firm that has, for 25 years, pushed the world towards meaningful financial, social, and economic inclusion. With over 300 staff of different nationalities and varied expertise, we are proud to be working in over 68 developing countries. We partner with participants in financial services, enterprise, agriculture and health ecosystems to achieve sustainable performance improvements and unlock enduring value. Our clients include governments, donors, private sector corporations, and local businesses. We can help you seize the digital opportunity, address the mass market, and future-proof your operations.
Job Description
About the role
We are seeking a highly experienced Digital Financial Services specialist to lead the design, delivery, and scale-up of digital financial solutions in Tanzania.
The ideal candidate will bring deep expertise in digital financial services (DFS), product innovation, agent and channel development, mobile money, payments, and financial inclusion. This role will play a key part in improving last-mile delivery, optimizing digital and physical distribution networks, and advancing inclusive financial ecosystems in the country.
The Specialist will work closely with regulators, banks, SACCOs, MFIs, MNOs, FinTechs, and other ecosystem stakeholders to expand access to finance and ensure the sustainability of inclusive financial systems.
Key Responsibilities
Business Development
Establish strategic partnerships with regulators, policymakers, banks, MFIs, SACCOs, MNOs, FinTechs, and other ecosystem actors in Tanzania.
Lead business development initiatives, including proposal writing, client presentations, and negotiations to secure new consulting opportunities.
Identify and analyze market trends in digital payments, agent banking, and access to credit to drive expansion.
Collaborate with MSC’s domain and marketing teams to position MSC as a thought leader in financial inclusion and digital financial services.
Strengthen client relationships to support MSC’s continued growth and impact in the Tanzanian market.
Business Execution
Deliver high-quality technical assistance and oversee implementation of DFS and financial inclusion projects.
Ensure excellence in project execution and quality of deliverables.
Represent MSC in national and international forums, conferences, and workshops on financial inclusion and digital transformation.
Lead the development of thought leadership materials—whitepapers, blogs, and research reports—on inclusive finance and digital distribution models.
Provide strategic input to improve customer-centric product design and channel effectiveness.
Mentor and support team members to enhance their technical and consulting skills.
Requirements
Qualifications/Experience Required
Master’s degree in Economics, Finance, Business Administration, Development Studies, or a related field.
Minimum of 8–10 years of professional experience, with at least 5 years in digital financial services, payments, or agent banking.
Proven experience working with financial institutions, MNOs, FinTechs, or regulatory bodies.
Strong understanding of digital financial ecosystems, distribution networks, and customer segmentation.
Demonstrated consulting experience in designing and implementing financial inclusion or digital transformation programs.
Excellent communication, client management, and report-writing skills.
Ability to work independently and collaboratively in multicultural and cross-functional teams