At MSC, we believe people are the foundation of every strong institution. We strengthen people’s capacity by enhancing their skills and equipping them with innovative tools. This enables them to expand their perspective, improve the way they work, and deliver greater impact
Since 1998, MSC has worked with public and private sector institutions to strengthen human and institutional capacity, delivering measurable performance, efficiency, and impact improvements. Our 50+ acclaimed toolkits are designed to cover institutions’ training and capacity-building needs.
With the public sector, we support governments, regulators, and multilateral agencies to design and implement programs that create inclusive, citizen-centric systems. Our expertise spans institutional capacity development, south–south collaboration, knowledge exchange, and exposure visits. Through our ‘Learning across Borders’ initiative, we deliver tailored solutions.
We work with private sector players, which include banks, insurers, FinTechs, and agent networks, to build capabilities that drive growth, competitiveness, and sustainability. MSC’s training and advisory enable organizations to develop innovative products, strengthen customer experience, improve risk management, and adopt digital business models.
MSC’s capacity building is:
- Practical and interactive: Our fresh perspectives are grounded in rich operational experience and creative problem-solving, which allows us to address barriers effectively.
- Expert-led: We prioritize hands-on, problem-solving learning methods for real-world impact, which are delivered by seasoned professionals with deep sectoral knowledge across emerging markets.
- Locally contextualized: We adapt to clients – operational environments, languages, and socio-cultural dynamics for maximum relevance and adoption.
Through The Helix Institute at MSC, we provide cutting-edge training to practitioners, regulators, and policymakers. Helix integrates field insights with data-driven learning to equip leaders with the strategies, tools, and checklists they need for sustainable success.
Over the last 25 years, MSC has trained more than 12,000 practitioners across Asia, Africa, and the Pacific, on-site, in classrooms, and online.
Our training courses are available in English and are adapted to the local context. We have delivered training sessions in French, Hindi, Bahasa, and many more.
