Signature projects

An integrated digital platform that simplifies critical agricultural services for Indian farmers

  • calendarJul 26, 2025
  • time 2 min

Agriculture is the backbone of India’s economy, yet smallholder farmers struggle to access essential services, such as inputs, financial tools, and market linkages. Digital public infrastructure (DPI) can address these challenges through secure, reliable, and efficient service delivery. However, truly realizing the potential of DPIs requires an understanding of the unique barriers that farmers face across different regions. For instance, farmers in the Indian state of Bihar faced issues with digital literacy, fragmented services, and repetitive data entry, which limited their ability to benefit from agricultural programs. To bridge this gap, MSC developed Bihar Krishi, an integrated digital platform that simplifies access to critical agricultural services.

MSC designed and implemented Bihar Krishi to unify multiple ecosystems and provide farmers with a single platform for self-service and assisted access to agricultural resources. The app includes 16 modules and more than 35 features, which enable seamless navigation of government programs, financial services, and advisory tools. MSC ensured system integration, enhanced data privacy, and improved user experience to support digital adoption among farmers across Bihar’s 38 districts. MSC also conducted several marketing and communication activities for the uptake of Bihar Krishi among rural audiences.

Bihar Krishi transformed agricultural service delivery, with more than 500,000 farmers registered on the platform, 25% of whom are female farmers. The app sent 15 million advisory messages and integrated 50+ government programs, which improved access to timely and relevant information. Its recognition includes a nomination for the Future of Government Awards, and it won the ETGovernment DigiTech Awards 2025. With a vision to reach 4 million farmers, Bihar Krishi continues to evolve and integrate AI-driven advisories, carbon credit solutions, and digital financing options to build a resilient agricultural ecosystem.

The Gates Foundation commissioned this project.

Leave comments