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Tag: Agent outlets
How well do Indians use cash-in & cash-out (CICO) agents, and can this usage increase?
This strategic insights deck combines insights from MSC’s multiple national-level studies on CICO agents in India and mentions specific recommendations for service providers to increase customer footfall at agent outlets.
Jun 15, 2022
Defining terms and options for measuring access to digital finance
This article summarizes recommendations from a newly released paper titled “Agents Count”, containing some initial suggestions for addressing the reasons why providers have not been able to accurately measure the number of active agent outlets in their territories.
Mar 3, 2017