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Tag: customers to agent ratios

Bench marking customer to agent ratios

This blog shares some insight on how DFS providers can benchmark customers to agent ratios

Mar 29, 2017

Vera Bersudskaya

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Mar 29, 2017

Vera Bersudskaya

View Article

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Banking, financial services, insurance (BFSI)
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Water, sanitation, and hygiene (WASH)
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Gender and youth

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Products and channels
Policy and strategy
Organizational transformation
Marketing and communication
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Training

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Government and regulators
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