This blog discusses hidden pricing tactics that hinder digital financial services (DFS) adoption by low- and moderate-income (LMI) users. It also emphasizes why financial regulatory authorities must promote transparency and accountability in financial services.
Can access to smartphones bridge the digital divide in sub-Saharan Africa?
Mobile phones are a useful tool to fight poverty and increase household income and consumption. Sub-Saharan Africa faces multiple barriers to the uptake and usage of mobile phones, such as affordability and lack of awareness of mobile internet, digital literacy, and digital capability. Read our blog to understand how agents can assist poor communities in shifting to internet and app usage through mentoring and assistance.
Lessons from Orality for Digital Financial Services Development
At 6:30 a.m.,in a busy wholesale vegetable market on the outskirts of Varanasi, Shanti Devi is haggling with the wholesale vendor of cauliflower. The price is negotiated at ₹300 a sack. Shanti takes out two ₹500 currency notes from her batua (cloth purse) and hands it to the vendor for two sacks. The vendor hands […]