Tag: Future of Finance: Consumer Protection

MSC conducted a study that delves into women’s experiences as users of online lending platforms in Indonesia. We ran the study in collaboration with the Department of Criminology of the University of Indonesia, with support from Indonesia’s Ministry of Women Empowerment and Child Protection (MoWECP). In the study, we used a gender lens to examine the risks in online lending platforms unique to women. The study findings led us to distill recommendations to improve the future of online consumer protection in Indonesia.

David Cracknell, The Global Technical Director was in conversation with CGTN where he covered in detail issues pertaining to consumer protection and information disclosure whilst also touching on algorithms and how they are used in the digital lending platform. Listen in for more insights on this.