Pradhan Mantri Ujjwala Yojana: A demand-side diagnostic
The objective of the study was to examine the efficiency, efficacy, and operational aspects of the scheme and understand the triggers and barriers that drive the behaviour around usage and refills of LPG by the PMUY beneficiaries
New sales and distribution models in Mobile Financial Services
The primary hypothesis of this paper is that, despite the promise of increased reach and efficiency gains, these new approaches are fraught with challenges. High-touch engagement at the point of sale is often still necessary, especially for low-income clients.