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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: Grievance redressal

Nikhita Jindal, Surbhi Sood and Vineet Anand

Mind the gap: Closing the loopholes in consumer protection in...

Financial fraud has grown significantly, with losses nearing USD 1 trillion in 2024 alone. This...
Dec 11, 2024

Priyank Mishra

Customer Service Through Call Centres

This Note details the role played by call centres in reaching out to customers targeted...
Aug 22, 2012
Video

Kate McKee

Six Core Principles Of Client Protection

In this video, Kate McKee, Senior Advisor, CGAP, explains the six core principles of client...
May 26, 2009
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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