Social Performance Management in India: Seeking a Market-led Approach
This note concludes that a market-led approach to SPM is one part “truth in advertising”, one part “risk management” and one part “common business sense”.
Institutional Culture and Transformation: From NGOs to Market-led MFIs
This note focuses on the experiences of Indian NGO-MFIs, and looks at what to expect and how to manage the institutional culture shift that accompanies transformation.