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Tag: Pradhan mantri jan dhan yojana

“Train me like this”: Lessons from the pilot on IIBF BC/BF certification

Between 2012 and 2021, out of approximately 300,000 agents, who appeared for the IIBF BC/BF exam, only 62% passed the exam. This blog details out the challenges faced by BC agents in passing the IIBF BC/BF exam. It also offers suggestions to policymakers on graded certifications based on the type of services offered by BCs.

Jan 21, 2022

Akhand Tiwari, Moinuddin Mohammed and Ravi Kant

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Jan 21, 2022

Akhand Tiwari, Moinuddin Mohammed and Ravi Kant

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CICO Agents: The under-valued “first responders”

Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.

Apr 15, 2020

Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra

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Apr 15, 2020

Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra

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Assessing the most ambitious public financial inclusion drive in history

This note highlights the survey conducted by MicroSave, and the Bill & Melinda Gates Foundation to understand customers’ experience with PMJDY.

Oct 28, 2018

Aishwarya Singh, Manoj Sharma and Mukesh Sadana

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Oct 28, 2018

Aishwarya Singh, Manoj Sharma and Mukesh Sadana

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The Four Zones: A Missing Chapter in the Financial Inclusion Guidebook

The blog focuses on the four personas that represent the majority of the mass market that has been the target for financial inclusion in India

May 23, 2017

Akhand Tiwari and Saborni Poddar

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May 23, 2017

Akhand Tiwari and Saborni Poddar

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Assessing the most ambitious public financial inclusion drive in history An Early Dip-Stick Assessment of Bank Mitr’s under Pradhan Mantri Jan Dhan Yojana

This note highlights the survey conducted by MicroSave, and the Bill & Melinda Gates Foundation to understand customers’ experience with PMJDY.

Feb 19, 2015

Aishwarya Singh, Manoj Sharma and Mukesh Sadana

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Feb 19, 2015

Aishwarya Singh, Manoj Sharma and Mukesh Sadana

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