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Tag: Pradhan mantri jan dhan yojana
“Train me like this”: Lessons from the pilot on IIBF BC/BF certification
Between 2012 and 2021, out of approximately 300,000 agents, who appeared for the IIBF BC/BF exam, only 62% passed the exam. This blog details out the challenges faced by BC agents in passing the IIBF BC/BF exam. It also offers suggestions to policymakers on graded certifications based on the type of services offered by BCs.
Jan 21, 2022
CICO Agents: The under-valued “first responders”
Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.
Apr 15, 2020
Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra
Assessing the most ambitious public financial inclusion drive in history
This note highlights the survey conducted by MicroSave, and the Bill & Melinda Gates Foundation to understand customers’ experience with PMJDY.
Oct 28, 2018
The Four Zones: A Missing Chapter in the Financial Inclusion Guidebook
The blog focuses on the four personas that represent the majority of the mass market that has been the target for financial inclusion in India
May 23, 2017
Assessing the most ambitious public financial inclusion drive in history An Early Dip-Stick Assessment of Bank Mitr’s under Pradhan Mantri Jan Dhan Yojana
This note highlights the survey conducted by MicroSave, and the Bill & Melinda Gates Foundation to understand customers’ experience with PMJDY.
Feb 19, 2015