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Tag: Staff motivation
Institutionalising Social Performance Management In Financial Institutions: What Does It Take? – Part 2
Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 2 of this BN explains the last two pillars viz. staff involvement and investment in resources.
Jul 13, 2016
What Makes A Good Credit Officer
In this video, MSC interviews Equity Bank team who talk about the personal and professional qualities of a successful loan officer. Rating high on everybody’s list is the good inter-personal skills, good analytic skills and humility and commitment to their work. This episode also asks credit officers to share their field experiences. Further, Fredrick Njoroge […]
Jul 28, 2008