This is the third blog of the “Digitizing merchant payments in India” series. In the first blog, we discussed the potential of merchant ecosystem in India and the need to design distinct solutions for them. In the second blog, we described the characteristics of the first two merchant personas—the go-getters and the receptive reticents. In this third blog, we discuss the remaining two personas of the merchant ecosystem: a) The high-hanging fruits and b) The easy-catch merchants.

This is the second blog in the series on “Digitizing merchant payments in India”. The first blog discusses the potential of merchant ecosystem in India and the need to design distinct solutions for different merchants. In this blog, we will discuss two merchant personas: a) The go-getters and b) The receptive reticents.

This series of blogs highlight that providers cannot promote merchant payments through standard “cookie-cutter” solutions. What works for one category of merchants may not work for the other category. We need to look at merchants as distinct personas to decipher their characteristics and explore ways to change their behavior.

This report aims to catalyse the financial inclusion of financially underserved Bangladeshi women through improved MFS adoption.

MicroSave has been working with NPCI and leading public sector banks to create a less-cash ecosystem in select villages across the country. This note captures the concluding part of the journey.

MicroSave has been working with NPCI and leading Public Sector Banks to create a less-cash ecosystem in select villages across the country. This highlights the lessons learnt during the intervention and highlights the key steps involved.

As the Government of India, under its “Digital India” campaign, continues to promote accessibility and usage of digital modes of payments across India, MicroSave partnered with National Payments Corporation of India (NPCI) to transform a panchayat near Munnar, Kerala into “less-cash” Panchayat. AEPS and BHIM Aadhaar are the two products users are using in this […]

This NPCI initiative brings insights on the digital transformation journey that the organization has undertaken to enable panchayats across the country, and encourage active and sustaining village level participation.