Manali Jain

Manali Jain is an associate in the Digital Financial Services domain of MSC, focused in Payments and Distribution.

Manali is a budding economist turned development sector consultant and has experience of working with the regulators, policymakers, startups, DFS providers, and other ecosystem players. She has worked on projects commissioned by BMGF, JPMorgan Chase (JPMC), MetLife Foundation, Omidyar Network, and others. Her work involves offering technical advisory to DFS providers, developing their go-to-market strategies, and undertaking client-centric market researches focused on gender and behavioral aspects to accelerate the uptake of DFS at the bottom of the pyramid. She holds a graduate degree in economics from Shri ram college of commerce.

Posts by Manali Jain

How do we envision digital payments beyond 2022?

This blog is the last of a three-part blog series. The blog highlights payment solutions that can lead to higher adoption and usage of digital payments in India by 2025 and drive financial inclusion by taking digital payments to the last mile.

How digital payments drive financial inclusion in India: Abridged report

India’s digital payments landscape has transformed dramatically over the past five years. This report, published in collaboration with the National Payments Corporation of India, provides a detailed outlook on India’s journey of digital payments, factors affecting the adoption of digital payments among the LMI segment, and products that have revolutionized the space.

The last-mile reach: Postal banks across the globe that serve the rural and the remote

Postal banks have existed and played a key role for different customer segments in several countries. In this blog, the second of this series, we highlight the best practices postal banks across different countries have adopted and implemented to serve their customers under the 2T2P approach.

How digital payments drive financial inclusion in India

Digital payments in India have grown phenomenally in the past decade. This report highlights how digital payments in the country grew and charts the path ahead. We look at the journey of digital payments in India, major events and entities that contributed to it, and products that revolutionized the digital payments space. We also identify barriers to the digital payments sector and analyze the future of digital financial inclusion through payments for the low- and moderate-income segments in India.

Postal banks: A stepping stone to the formal financial system?

This blog is part 1 of a two-part series. The blog highlights the immense potential of postal banks to spearhead financial inclusion. It covers parameters that financial institutions, including postal banks, should address to serve low- and moderate-income customers effectively. We look closely at the challenges postal banks face across the globe and how they manage them. We highlight approaches and practices that can guide postal banks in their journey of innovation and mission to improve the lives of the unserved—especially in emerging and transitioning economies.

Lessons from Frontier Markets: Surpassing gender norms to build a tech-driven and self-starter marketplace model to onboard the next half-million rural women

This blog highlights the journey of Frontier Markets, a startup that uses its social-assisted rural e-commerce marketplace, digital infrastructure, services, and solutions to empower rural women from the SHGs and help them augment their family incomes. It focuses on lessons from Frontier Markets’ growth for other village entrepreneurship platforms that intend to scale operations.

How can FinTech TSPs support microfinance institutions to get on board the DEPA ecosystem?

This blog, the second in this series, discusses the role of FinTechs as technology service providers (TSPs) in enabling last-mile lenders, such as MFIs, to adopt the DEPA framework. Read the blog to understand how TSPs can help onboard these institutions onto the DEPA framework while providing other value-added services.

What holds back microfinance institutions from adopting the DEPA framework?

This blog discusses the Account Aggregator (AA) framework, a consent-based system under the IndiaStack that enables data sharing across financial institutions. Here we look at the framework from the perspective of financial inclusion and discuss how microfinance institutions, which cater largely to low and middle-income (LMI) customers, may struggle to adopt AA at this stage.