Vishes Jena

Vishes Kumar Jena is an Associate in MSC’s Digital Financial Services - Payments & Distribution domain. He is trained in Rural and Innovation Management.

Vishes has an MBA from Xavier Institute of Management, Bhubaneswar in Rural Management. During his MBA, he attended the Warsaw School of Economics (SGH) in Poland to pursue courses on Innovation Management and International Business. He also has a B.Tech from the Institute of Technical Education and Research in Bhubaneswar. His areas of experience include market research, financial inclusion, and others. He has worked on projects commissioned by the Bill and Melinda Gates Foundation, JP Morgan, Metlife foundation, among others. Recently, he has worked on projects and several assignments that have impacted the National Payments Corporation of India, and FinTech startups associated with the Indian Institue of Management, Ahmedabad's startup incubator - CIIE.CO, and many more. He is fluent in English, Hindi, Odia, and Bengali.

Posts by Vishes Jena

Retail digital payments in India: A massive opportunity worth at least INR 45 billion (USD 608 million)

This blog is the second in a three-part blog series. The blog highlights use cases where digitizing even a conservative 10% of the current cash-based transactions presents service providers with a supplemental opportunity worth more than INR 45 billion (~USD 608 million).

How digital payments drive financial inclusion in India: Abridged report

India’s digital payments landscape has transformed dramatically over the past five years. This report, published in collaboration with the National Payments Corporation of India, provides a detailed outlook on India’s journey of digital payments, factors affecting the adoption of digital payments among the LMI segment, and products that have revolutionized the space.

How digital payments drive financial inclusion in India

Digital payments in India have grown phenomenally in the past decade. This report highlights how digital payments in the country grew and charts the path ahead. We look at the journey of digital payments in India, major events and entities that contributed to it, and products that revolutionized the digital payments space. We also identify barriers to the digital payments sector and analyze the future of digital financial inclusion through payments for the low- and moderate-income segments in India.

“The dakiya has brought the bank to our doorstep”—the transformational journey from a postal worker to an IPPB banking correspondent

This blog captures personas of three postal workers and their journey from being mail deliverers to financial inclusion enablers. While desirers consider IPPB Business correspondent service as a great learning opportunity and a source of income, Aspirers drive self-actualization from their work as a financial inclusion enabler. The blog covers lessons for postal banks across the globe who wish to leverage their vast postal network to bridge the financial inclusion gap and improve financial equity.

How can financial institutions provide handholding support for the elderly?

Bhupen, a young chef from Tripura, India, uses mobile apps for remittances, as well as merchant and bill payments. He has grown fond of digital payments after his coworkers in New Delhi introduced him to payment apps. However, he discovered a different situation when he returned home to Tripura during the second wave of COVID-19. He tried to introduce his elderly father to the mobile-based payments ecosystem after seeing him risk infection to make monthly recurring deposit (RD) payments in the post-office. Bhupen and others highlight the digital revolution brewing in rural Indian households. This blog examines how we can replicate this approach beyond India to extend digital financial services to the elderly and make them digitally self-reliant.

The Mool mantra: Simplifying financial services for the masses

In this blog, we chart Mool’s journey. Mool is a neo bank that enables Indians in the low- and middle-income (LMI) segment to take small steps toward saving and investing. Read on to see how Mool uses an interactive, easy-to-use platform to make customers save more and plan their financial lives better. Mool is a startup under the Financial Inclusion (FI) Lab accelerator program’s fifth cohort. The FI Lab is supported by some of the largest philanthropic organizations worldwide—the Bill & Melinda Gates Foundation, J.P. Morgan, Michael & Susan Dell Foundation, MetLife Foundation, and Omidyar Network.

How can FinTech TSPs support microfinance institutions to get on board the DEPA ecosystem?

This blog, the second in this series, discusses the role of FinTechs as technology service providers (TSPs) in enabling last-mile lenders, such as MFIs, to adopt the DEPA framework. Read the blog to understand how TSPs can help onboard these institutions onto the DEPA framework while providing other value-added services.

What holds back microfinance institutions from adopting the DEPA framework?

This blog discusses the Account Aggregator (AA) framework, a consent-based system under the IndiaStack that enables data sharing across financial institutions. Here we look at the framework from the perspective of financial inclusion and discuss how microfinance institutions, which cater largely to low and middle-income (LMI) customers, may struggle to adopt AA at this stage.