Analyst
Diya Chatterjee is an Analyst in MSC’s Payments and Distribution Domain. She is trained in Economics and International Development with research experience
The evolution of payments in India—looking ahead
The previous blog discussed the state of India’s digital payments ecosystem. This blog looks at where and how it may evolve further.
Sep 29, 2022
Graham Wright, Akshat Pathak, Disha Bhavnani, Shweta Menon and Diya Chatterjee
Sep 29, 2022
Graham Wright, Akshat Pathak, Disha Bhavnani, Shweta Menon and Diya Chatterjee
The evolution of payments in India—the state of play
In recent years, India has moved to a leading position in digital payments and developed an ecosystem that enables the uptake and usage of digital payments. Many countries now seek to replicate India’s payments systems, particularly the Unified Payments Interface (UPI). This blog highlights the evolution of India’s payments landscape and looks into issues and ideas that contributed to this evolution. It briefly discusses the controversial waiver of the merchant discount rate (MDR) to increase the number of use cases in the person-to-merchant (P2M) category.
Sep 28, 2022
Graham Wright, Akshat Pathak, Disha Bhavnani, Shweta Menon and Diya Chatterjee
Sep 28, 2022
Graham Wright, Akshat Pathak, Disha Bhavnani, Shweta Menon and Diya Chatterjee
Retail digital payments in India: A massive opportunity worth at least INR 45 billion (USD 608 million)
This blog is the second in a three-part blog series. The blog highlights use cases where digitizing even a conservative 10% of the current cash-based transactions presents service providers with a supplemental opportunity worth more than INR 45 billion (~USD 608 million).
Sep 26, 2022
Sep 26, 2022
India Post Payments Bank: Overcoming distance and distrust amongst the unbanked
India Post Payments Bank’s phygital facilitation model has started to bridge the financial inclusion gap by helping underserved segments access and gain confidence in digital financial services. This blog offers lessons for global financial institutions that want to build robust strategies, launch new lines of pro-poor products, and unlock efficiencies in the distribution of financial services through capacity-building initiatives.
Sep 13, 2022
Sep 13, 2022
How has IPPB improved financial inclusion in India through a differentiated banking approach?
India Post Payments Bank is one of the most successful payments banks in India. Its collaboration model has created a positive impact to bridge the financial inclusion gap. This blog offers lessons for financial institutions across the globe that want to build robust strategies, launch new lines of pro-poor products, and unlock efficiencies in distribution through capacity-building initiatives.
Sep 8, 2022
Sep 8, 2022
CreditHaat—making distribution of financial services: “targeted, simple, and effective”
The FinTech startup CreditHaat connects underserved customers to suitable credit providers. It helps customers who need credit identify appropriate lenders and handholds them through the lenders’ application and disbursement processes. This blog explores the startup’s journey and approach to making credit products more accessible and inclusive.
Jun 11, 2022
Jun 11, 2022
Lakshya: Helping the urban poor save to improve their financial health
Lakshya is a digital savings platform that provides access to formal savings and insurance to low- and middle-income (LMI) segments in India. It promotes the uptake of formal financial services and financial health within the community. This blog explores the journey of Lakshya and the positive impact it hopes to create within LMI segments.
Aug 26, 2021
Aug 26, 2021
Fello: Follow this team to know about a game-based approach to savings and investments for the LMI segment
Fello is a digital savings and investments platform that provides low- and middle-income (LMI) segments in India with access to formal savings. It promotes the uptake of formal financial services and builds a regular savings habit within the community. This blog explores Fello’s journey and the positive impact it hopes to create within LMI segments.
Aug 25, 2021
Aug 25, 2021