Akshat Pathak


Akshat Pathak is a Senior Manager in the Digital Financial Services domain of MSC India, focused in Payments and Distribution. He has over nine years of experience in the financial services sector spanning across public financial management, small and medium enterprises banking, digital financial services and alternate delivery channels, fintechs, and microfinance domains.

Akshat has worked on projects with multi-lateral development organizations, government and quasi-government institutions, central banks, banks, mobile money operators, payment system providers, agent network managers, and microfinance institutions in India, Kenya, Malaysia, Nepal, Sierra Leone, Tanzania, Uganda, USA, Vietnam, and Zambia. His work includes strategy and product development; institutional assessments and risk analysis; socio-behavioral research and design; channel design; process re-engineering; institutional branding, marketing, and communications; pilot testing and roll-out support; and enterprise focused training.

Posts by Akshat Pathak

Impact of COVID-19 on FinTechs: Vietnam

Vietnam remains a nascent FinTech market, where payment solutions account for 98% of the share of FinTech funding in 2019. This report assesses the impact of the COVID-19 pandemic on the FinTech ecosystem of Vietnam. It also provides recommendations for relevant stakeholders to help affected FinTechs recover from the crisis.

Analysis of India’s payment system indicators in 2020

How has the pandemic affected cash and digital payments in India? Which instruments have seen accelerated adoption and which FinTechs have emerged as victors? This report answers these questions through the experiences of three Indian women who navigated 2020 using a diverse range of payment instruments.

Growing a microenterprise through social commerce and digital payments

As part of the i3 Program in Vietnam, we met Nguyen Huong, a micro-entrepreneur in Vung Tau. Huong’s story is a perfect example of the journey of women-led MSMEs who utilized social media and digital payments to keep their businesses in operation during COVID-19.

Analysis of India’s payment system indicators in Q3 2020

As the COVID-19 pandemic rages on, digital pathways offer a hopeful sign in the country’s payments landscape. This second edition of MSC’s analysis covers select payments system indicators in India during Q3 2020—with some surprising results.

LMI client impressions from Bangladesh and Vietnam

Various socio-economic dimensions drive the financial needs, aspirations, and behaviors of low- and moderate-income (LMI) customers. Customers from Bangladesh and Vietnam, through these snippets, describe their challenges and how the i3 Program helped them overcome these challenges.

Enabling the community to overcome the pandemic through digital payments

During the pandemic, Duong Thi Thuy, a mobile money agent in the Quang Ninh province, improvised her business to help her community follow the guidelines on social distancing and government norms. This is her story about the adoption of DFS and how it changed her life.

Impact of COVID-19 on FinTechs

How has the pandemic affected Indian FinTechs? What measures have the policymakers taken? Are these measures impactful for FinTechs? What are the investor sentiments for this sector? This report, the first in a series of ongoing Covid-19 research on Indian FinTechs and the Indian FinTech ecosystem by MSC, answers these questions in the current market’s context.

Analysis of India’s payment system indicators in Q2 2020

The COVID-19 pandemic pushed many users to adopt digital payments as they seek convenience and safety. MSC’s analysis of five categories of payment systems indicators in India indicates that these systems are dependable, durable, and command the mass market’s confidence.