Akshat Pathak

Specialist

Akshat Pathak is a Senior Manager in the Digital Financial Services domain of MSC India, focused in Payments and Distribution. He has over nine years of experience in the financial services sector spanning across public financial management, small and medium enterprises banking, digital financial services and alternate delivery channels, fintechs, and microfinance domains.

Akshat has worked on projects with multi-lateral development organizations, government and quasi-government institutions, central banks, banks, mobile money operators, payment system providers, agent network managers, and microfinance institutions in India, Kenya, Malaysia, Nepal, Sierra Leone, Tanzania, Uganda, USA, Vietnam, and Zambia. His work includes strategy and product development; institutional assessments and risk analysis; socio-behavioral research and design; channel design; process re-engineering; institutional branding, marketing, and communications; pilot testing and roll-out support; and enterprise focused training.

Posts by Akshat Pathak

Jumpstarting the savings journey for low- and moderate-income people in Vietnam

Saving after managing expenses remains a priority for low- and moderate-income (LMI) people in Vietnam who aspire to lead a better life, absorb income shocks, and strengthen financial resilience. However, formal savings remain a challenge, particularly in rural areas. MSC proposes a three-pronged approach to foster small savings for LMI people in Vietnam using technology, smart product design, and innovative distribution platforms. Read our blog to find out more.

Different yet similar—the behavioral biases of low- and moderate-income segments in Bangladesh and Vietnam

“We see the potential volume, but do we design profitable products for low-and moderate-income (LMI) people?” MSC faces this question repeatedly in discussions with our clients across Asia and Africa—including our partners in Bangladesh and Vietnam under the MetLife Foundation-funded i3 program. In the first blog, we raise the question on the key behavioral biases to keep in mind to create compelling, engaging, and profitable products for the low- and moderate-income segment. The second blog speaks of the similarities and differences in the LMI segment in Bangladesh and Vietnam. The blog also takes you through the lives and struggles of two personas—Morium from Bangladesh and Hoang from Vietnam.

Different yet similar — behavioral biases of low- and moderate-income people in Bangladesh and Vietnam

“We see the potential volume, but do we design profitable products for low-and moderate-income (LMI) people?” MSC faces this question repeatedly in discussions with our clients across Asia and Africa—including our partners in Bangladesh and Vietnam under the MetLife Foundation-funded i3 program. Through this two-blog series, we question key behavioral biases to consider while creating compelling, engaging, and profitable products for the low- and moderate-income segment. The first blog speaks of the macro-economy and demography of the Bangladesh and Vietnam markets. We also take you through the digital financial services progress in both countries and the steps governments take to expand digitally. The next blog in this series will look at the similarities and differences of the LMI segment in Bangladesh and Vietnam.

Impact of COVID-19 on FinTechs: Vietnam

Vietnam remains a nascent FinTech market, where payment solutions account for 98% of the share of FinTech funding in 2019. This report assesses the impact of the COVID-19 pandemic on the FinTech ecosystem of Vietnam. It also provides recommendations for relevant stakeholders to help affected FinTechs recover from the crisis.

Analysis of India’s payment system indicators in 2020

How has the pandemic affected cash and digital payments in India? Which instruments have seen accelerated adoption and which FinTechs have emerged as victors? This report answers these questions through the experiences of three Indian women who navigated 2020 using a diverse range of payment instruments.

Growing a microenterprise through social commerce and digital payments

As part of the i3 Program in Vietnam, we met Nguyen Huong, a micro-entrepreneur in Vung Tau. Huong’s story is a perfect example of the journey of women-led MSMEs who utilized social media and digital payments to keep their businesses in operation during COVID-19.

Analysis of India’s payment system indicators in Q3 2020

As the COVID-19 pandemic rages on, digital pathways offer a hopeful sign in the country’s payments landscape. This second edition of MSC’s analysis covers select payments system indicators in India during Q3 2020—with some surprising results.

LMI client impressions from Bangladesh and Vietnam

Various socio-economic dimensions drive the financial needs, aspirations, and behaviors of low- and moderate-income (LMI) customers. Customers from Bangladesh and Vietnam, through these snippets, describe their challenges and how the i3 Program helped them overcome these challenges.