Akshat Pathak is a Senior Manager in Digital Financial Services domain of MSC India, focussed in Payments and Distribution. He has over nine years of experience in the financial services sector spanning across public financial management, small and medium enterprises banking, digital financial services and alternate delivery channels, fintechs and microfinance domains. He has worked on projects with multi-lateral development organisations, government and quasi-government institutions, central banks, banks, mobile money operators, payment system providers, agent network managers and microfinance institutions in India, Kenya, Malaysia, Nepal, Sierra Leone, Tanzania, Uganda, USA, Vietnam and Zambia.
His work includes: strategy and product development; institutional assessments and risk analysis; socio-behavioural research and design; channel design; process re-engineering; institutional branding, marketing and communications; pilot testing and roll-out support, and enterprise focussed trainings.
Posts by Akshat Pathak
The Potential for Technology-backed Remittance Solutions in Malaysia
The blog explores the potential for technology-backed remittance solutions in Malaysia.
Given the government’s push towards a cashless economy by 2020, we may expect technology-driven and innovative solutions to emerge in Vietnam through active collaborations between fintechs and incumbent financial service providers.
Fintech players in Bangladesh, primarily led by the MFS players, have a huge potential to address the key constraints that hold back financial inclusion and to facilitate the integration of underserved segments into the formal financial services sector.
Demonetisation and digitisation – A diagnostic study
This demand-side diagnostic study aims to gauge the end-user experience in adopting cashless modes (including cheques) along with the barriers (behavioral and functional) they faced in uptake and usage of cashless solutions.
KYC harmonization study was undertaken to analyze the existing Know Your Customer (KYC) practices of first-time customer on-boarding by service providers (Banks, Mobile Network Operators, Mobile Money Operators, and Pre-paid Payment Instrument issuers) with respect to the prevailing regulatory landscape.