Akshat Pathak

Specialist

Akshat Pathak is a Senior Manager in the Digital Financial Services domain of MSC India, focused in Payments and Distribution. He has over nine years of experience in the financial services sector spanning across public financial management, small and medium enterprises banking, digital financial services and alternate delivery channels, fintechs, and microfinance domains.

Akshat has worked on projects with multi-lateral development organizations, government and quasi-government institutions, central banks, banks, mobile money operators, payment system providers, agent network managers, and microfinance institutions in India, Kenya, Malaysia, Nepal, Sierra Leone, Tanzania, Uganda, USA, Vietnam, and Zambia. His work includes strategy and product development; institutional assessments and risk analysis; socio-behavioral research and design; channel design; process re-engineering; institutional branding, marketing, and communications; pilot testing and roll-out support; and enterprise focused training.

Posts by Akshat Pathak

Agent Dormancy: Reasons and Remedial Measures

Dormancy among agents is a cause of concern for financial inclusion in India. This note focuses on some of the prominent reasons for agent dormancy.

Agent Dormancy: Impact on Customers

Dormancy among agents is a cause of concern for financial inclusion in India. This note analyses the impact of agent dormancy on the financial behaviour of customers.

e-KYC and the India Stack – A Transformative Blueprint for Emerging Markets

The authors discuss how Aadhaar-enabled e-KYC could be beneficial in accelerating uptake and the usage of digital financial services in India.

G2P Payments: Concerted Efforts Will be the Key

There exists an immense potential for G2P payments to further the cause of financial inclusion in India. This note analyses the impediments that affect the realisation of this potential from both demand and supply sides.

Aadhaar based e-KYC service – The much needed change catalyst for financial inclusion!

Aadhaar based e-KYC service can turn out to be much-needed change catalyst for financial inclusion in rural India but it will be interesting to see how this story unfolds.