Akshat Pathak is a Senior Manager in the Digital Financial Services domain of MSC India, focused in Payments and Distribution. He has over nine years of experience in the financial services sector spanning across public financial management, small and medium enterprises banking, digital financial services and alternate delivery channels, fintechs, and microfinance domains.
Demonetisation and digitisation – A diagnostic study
This demand-side diagnostic study aims to gauge the end-user experience in adopting cashless modes (including cheques) along with the barriers (behavioral and functional) they faced in uptake and usage of cashless solutions.
Mar 9, 2017
Priyank Mishra, Akshat Pathak, Richa Valechha, Mohit Saini, Avantika Kushwaha, Shreya Gupta, Meenal Malik, Saborni Poddar and Rajnish Kumar
KYC harmonisation study
KYC harmonization study was undertaken to analyze the existing Know Your Customer (KYC) practices of first-time customer on-boarding by service providers (Banks, Mobile Network Operators, Mobile Money Operators, and Pre-paid Payment Instrument issuers) with respect to the prevailing regulatory landscape.
Agent Dormancy: Reasons and Remedial Measures
Dormancy among agents is a cause of concern for financial inclusion in India. This note focuses on some of the prominent reasons for agent dormancy.
Agent Dormancy: Impact on Customers
Dormancy among agents is a cause of concern for financial inclusion in India. This note analyses the impact of agent dormancy on the financial behaviour of customers.
e-KYC and the India Stack – A Transformative Blueprint for Emerging Markets
The authors discuss how Aadhaar-enabled e-KYC could be beneficial in accelerating uptake and the usage of digital financial services in India.
G2P Payments: Concerted Efforts Will be the Key
There exists an immense potential for G2P payments to further the cause of financial inclusion in India. This note analyses the impediments that affect the realisation of this potential from both demand and supply sides.
Aadhaar based e-KYC service – The much needed change catalyst for financial inclusion!
Aadhaar based e-KYC service can turn out to be much-needed change catalyst for financial inclusion in rural India but it will be interesting to see how this story unfolds.