About a year back in August 2018, MSC collaborated with the Indian Institute of Management Ahmedabad’s Centre for Innovation Incubation and Entrepreneurship to start the journey of Financial Inclusion Lab. The Lab currently receives support from the J.P. Morgan, Bill & Melinda Gates Foundation, the Michael & Susan Dell Foundation, and the Omidyar Network. The Lab supports start-ups that develop innovative, technology-enabled solutions in the areas of financial technology, livelihoods, and skilling for the benefit of low- and middle-income (LMI) communities. MSC provided technical assistance (TA) to these start-ups. This blog focuses on the lessons learned from this TA program where we highlight six key insights that could be helpful both to investors, consultants, and other organizations which plan TA programs for similar start-ups.