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Month: April 2002

Michael McCord

The Feedback Loop- A Process for Enhancing Responsiveness to Clients...

This paper highlights results of feedback processes at five ImpAct partner institutions–bank for low-income market,...
Apr 17, 2002

Graham Wright, Monica Brand, Zan Northrip, Monique Cohen, Michael McCord and Brigit Helms

Key Questions that Should Precede New Product Development

MFIs are looking at new product development as a way of responding to their clients’...
Apr 15, 2002
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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