Step by step: Building the ladder from AePS to UPI for India’s last-mile users
by Akshat Pathak, Disha Bhavnani, Pallavi Jalan, Devika K Nair and David Mathew
Oct 7, 2025
1 min
The whitepaper shows how AePS bridges underserved groups into digital finance and outlines ways to help them transition to UPI through stronger agents, trust, and inclusive system reforms.
Written in collaboration with PayNearby, this whitepaper offers a data-driven roadmap for accelerating the journey from assisted digital payments to true financial inclusion. Drawing on field insights and national trends, it addresses access, digital literacy, trust, and infrastructure, and points out actionable ecosystem enablers to empower last-mile users toward sustainable digital adoption at scale.
Written by
Akshat Pathak
Associate Partner
Disha Bhavnani
Senior Manager
Pallavi Jalan
Manager
Devika K Nair
Associate
David Mathew
Associate, Digital Financial Services - Payments and Distribution
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