Financial services

MSC designs inclusive, customer-centric financial solutions in partnership with a wide range of financial service providers (FSPs), such as central banks, commercial banks, NBFCs, MFIs, FinTechs, and payment banks. We help institutions improve outreach, strengthen internal systems, and deliver accessible products that address the real needs of low- and moderate-income (LMI) populations.

With more than two decades of global experience, we blend technical expertise with on-the-ground insights across Asia, Africa, and the Pacific. Our work supports the development and scale-up of tailored savings, credit, insurance, pension, and remittance products that enhance financial security for underserved segments, particularly women, smallholder farmers, gig workers, and microenterprises.

We also advise ecosystem enablers, such as postal networks, self-regulatory organizations (SROs), and apex bodies. We work closely with platforms to promote responsible finance through improved governance, regulatory engagement, and stronger client protection standards.

Digital transformation is central to our work. MSC helps financial institutions and FinTechs adopt agent banking models, launch digital credit and embedded finance solutions, and shift to paperless onboarding. Our interventions improve operational efficiency, reduce service costs, and strengthen delivery at the last mile, all while safeguarding responsible digital finance practices.

MSC empowers financial service providers to operate more sustainably and inclusively through strategy development, product innovation, and capacity building. We use behavioral diagnostics, human-centered design, and data-driven insights to ensure our solutions are both practical and scalable.

Our research empowers institutions to expand meaningful financial access, enhance customer engagement, and contribute to more equitable financial ecosystems worldwide. 

What we do

Banks

With 25+ years of experience across Asia and Africa, MSC has deep expertise in the banking, financial services, and insurance (BFSI) sector. Our efforts promote growth and resilience as we make credit, insurance, and digital finance accessible to underserved people.

Central banks

MSC (MicroSave Consulting) is a trusted partner for central banks across Asia and Africa. We help central banks steer resilient, inclusive, and innovation-driven financial systems.

FinTech, digital lending, and platforms

FinTech and digital lending have carved out new pathways for financial inclusion. Yet, underserved populations across Asia and Africa continue to stare down at persistent barriers.

Inclusive insurance

MSC provides research-based advisory, technical assistance, and capacity-building services to expand access to inclusive insurance.

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Microfinance

MSC supports microfinance institutions (MFIs) to expand access to appropriate and inclusive financial services for low- and middle-income (LMI) populations.

Mobile financial services

MSC has deep global expertise in mobile financial services (MFS) delivered through agent networks, which spans strategic design, implementation, and scaling across multiple continents.

Payments ecosystem

MSC’s payments ecosystem team creates secure, affordable, and widely accepted digital payments systems to improve the economic well-being of people from the low- and moderate-income segment.