Violet is an Associate at MSC Anglophone Africa. She works in Nairobi, Kenya, as a Digital Financial Services specialist with over two years of experience working with a commercial bank. She specializes in digital payments, digital transformation, and relationship management. Her areas of expertise include digital channels, driving the uptake of DFS, and customer support. Before joining MSC, Violet was at Family Bank Limited, where she undertook various roles including Sales and Marketing, Relationship management, Merchant services and data management. She holds a Bachelor of Education Arts from Kenyatta University. She is fluent in English and Swahili.