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Tag: BN135

Training E/M-Banking Agents: What is Missing?

This Note briefly discusses the reasons for negative feedback received often on agent training, the profiles of the agents, and new areas to be considered in agent training programmes.

Nov 1, 2012

Denny George, Nitish Narain and Vartika Shukla

View Article

Nov 1, 2012

Denny George, Nitish Narain and Vartika Shukla

View Article

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