This report aims to catalyse the financial inclusion of financially underserved Bangladeshi women through improved MFS adoption.

This Policy Note explores some ideas and thoughts which can help the policy makers and regulators to achieve their vision of complete financial inclusion.

In this blog, the author explores mobile money mechanisms used by customers for managing money and the key drivers for adoption of these mechanisms.

There is a key difference in how the Digital Financial Services (DFS) market in India has evolved when compared to other countries. While in most countries the expansion of DFS along with agent networks has been driven by profit, the growth of DFS in India has essentially been the result of government mandates. The mandates […]

Based on over 2,600 mobile money agent interviews carried out in 2015, the survey report highlights findings on the mobile money agent landscape in India covering agent profitability, transaction volumes, liquidity management and other important strategic considerations.

This presentation was conducted during the release of our Agent Network Accelerator Bangladesh Research report.

Bangladesh has created many unique systems for agent network management which are yielding world-class results especially with regards to liquidity management.  However, transaction volumes and profits are low compared to East Africa and support structures are still developing. The research is based on 2,490 nationally representative agent interviews, carried out between March and April 2014. […]

Following from the previous blog, the third part explores the avenues available for banks and MFIs to operate as agent network managers in a way that is mutually beneficial.