Denny George

Denny George is the Founder of Project Annadanam, an initiative of Rozi Roti Foundation to connect people who are willing and able to donate food and those who really need it.

Denny worked as a Senior Manager in the Payments and Distribution domain of MSC. He is an experienced founder with a demonstrated history of working in the non-profit organization management industry. Denny is skilled in business planning, banking, financial inclusion, and rural development. Before joining MSC, he worked as a Solutions Manager at ICICI Bank Ltd.

Posts by Denny George

Implementing Training for E/M-Banking Agents

In this Note we examine the process of designing and delivering effective training programmes to e/m-banking agents.

Training E/M-Banking Agents: What is Missing?

This Note briefly discusses the reasons for negative feedback received often on agent training, the profiles of the agents, and new areas to be considered in agent training programmes.

Saddling Up a Dead Horse: Financial Inclusion in India

Providers need to think of the BC model as a “distributed banking model” rather than as a “financial inclusion drive” to meet regulatory compulsions or social objectives.

What Are Clients Doing Post The AP MFI Crisis?

MicroSave conducted this study to examine the impact of the Andhra Pradesh crisis on borrowers, by collating client experiences, opinions and needs so as to help policy makers and key actors to devise solutions suited to client requirements.

What are clients doing post the Andhra Pradesh MFI crisis?

MicroSave conducted this study to examine the impact of the Andhra Pradesh crisis on borrowers, by collating client experiences, opinions and needs so as to help policy makers and key actors to devise solutions suited to client requirements.

Designing and implementing agent networks

This paper consolidates the views of different stakeholders involved in e/m-banking on the aspects related to ‘Agent Network Management’ – a critical piece of the puzzle that many have ignored, unfortunately, at their peril.

Exploring reasons for dormancy in no frills savings accounts in Tamil Nadu

This research aims to understand the reasons for widespread dormancy in No Frills Accounts opened through various service providers like public and private sector banks, RRBs and business correspondents.

What Do Clients Want in E/M-Banking Agents?

This Note describes clients’ preferences for desired agent profiles in India, and looks at how this data could be used when selecting agents.