Financial Inclusion Consultant
Vartika is currently working as an Independent Consultant in Financial Inclusion, Digital Finance and Fintech. She has ten years of experience working as a financial inclusion consultant with banks, mobile network operators, agent network managers and microfinance institutions.
Agent Dormancy: Reasons and Remedial Measures
Dormancy among agents is a cause of concern for financial inclusion in India. This note focuses on some of the prominent reasons for agent dormancy.
May 6, 2016
Akshat Pathak, Anil Gupta, Vartika Shukla, Nimesh Soni, Priya Garg and Sunil Bhat
May 6, 2016
Akshat Pathak, Anil Gupta, Vartika Shukla, Nimesh Soni, Priya Garg and Sunil Bhat
Agent Dormancy: Impact on Customers
Dormancy among agents is a cause of concern for financial inclusion in India. This note analyses the impact of agent dormancy on the financial behaviour of customers.
Apr 13, 2016
Akshat Pathak, Anil Gupta, Vartika Shukla, Sunil Bhat, Nimesh Soni and Priya Garg
Apr 13, 2016
Akshat Pathak, Anil Gupta, Vartika Shukla, Sunil Bhat, Nimesh Soni and Priya Garg
Making Digital Money More Relevant, More Often – Part 1
“How do we make mobile money more inclusive and relevant in the daily lives of people?” Part 1 of the blog series explores mass market customer profile.
Oct 20, 2015
Oct 20, 2015
State of Business Correspondent Industry in India – The Supply Side Story
This presentation aims to look into the supply side dynamics and present views of business correspondent network managers (BCNMs).
Sep 18, 2015
Sep 18, 2015
Cooperation or Competition
This blog talks about a major upheaval in the Indian OTC market post the announcement of the payments bank licenses.
Sep 4, 2015
Sep 4, 2015
Why mobile wallets might work for ASHA – And many others
Mobile wallets are emerging as a promising business potential, even for low-income customers with even lower stored value in their accounts. Authors here explores the possible solutions.
May 15, 2014
May 15, 2014
Implementing Training for E/M-Banking Agents
In this Note we examine the process of designing and delivering effective training programmes to e/m-banking agents.
Jan 1, 2013
Jan 1, 2013
Training E/M-Banking Agents: What is Missing?
This Note briefly discusses the reasons for negative feedback received often on agent training, the profiles of the agents, and new areas to be considered in agent training programmes.
Nov 1, 2012
Nov 1, 2012