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Tag: Client retention
Breaking the Barriers: Market Expansion through Individual Lending
This Note discusses the benefits of IL, the target clientele and challenges MFIs need to consider in developing the product.
Aug 11, 2010
Dropouts in Northern Province, South Africa
The paper examines why two MFIs in north eastern South Africa suffer such remarkably high levels of drop-out amongst their clients.
Jan 1, 2002
Dropouts Amongst Kenyan Microfinance Institutions
The paper examines why the MFIs in Kenya suffer such remarkably high levels of drop-out amongst their clients.
Jan 6, 1999