Contact us
Tag: customer value proposition
Understanding the ‘Cost of Cash’ for Low Income Clients: Why and How?
MicroSave developed a “cost of cash” tool specifically around for understanding the pain involved in cash transactions which helps e/m-banking stakeholders to discover which suite of transactions to focus on.
Sep 6, 2010
Nitin Garg, Suresh Krishna, Veena Yamini and Valerie Rozycki
Creating a Tipping Point for M-Banking
The note examines why the take-up of m-banking services has often been slower than anticipated, and highlights the importance of financial education programmes.
Dec 2, 2008
Virtual conference on electronic banking for the poor
In February 2004 MicroSave hosted a Virtual Conference on Electronic Banking for the Poor. This paper summarises the discussion which brought together 500 participants and generated 400 postings.
Jun 14, 2004