Nitin Garg is the founder of Flow Global where he provides liquidity solutions for independent businesses in emerging markets. He is also the Managing Partner at ConsultColors.
Nitin Garg has more than 12 years of experience in assisting several financial services providers and digital finance implementations across Asia, Africa, Latin America, and Pacific region (spanning more than 15 countries). Nitin has worked as a Specialist in the Banking and Innovations domain of MSC. He creates enabling solutions for the unbanked population across the developing economies. Nitin is also a digital transformation expert and has helped several institutions understand, design, and manage the transformation process. After leaving MSC, he worked as a Digital Finance Expert at UNCDF.
Posts by Nitin Garg
Bill payments —The secret to sustainability?
Mobile banking hasn’t really achieved sustainability yet. Everyone talks about it as an almost done deal. Nevertheless, cash still trumps all.
Channel Satisfaction Measurement and Mangement (CSM) in M-Banking
Nitin Garg, Specialist and mobile banking expert at MicroSave talks about a qualitative research tool called CSM developed by MicroSave. The tool is widely used in the m-banking researches conducted by MicroSave for ANMs. It proposes that the ANM should gather regular feedback from its customers and channel partners (retailers and distributors) on various aspects […]