Shayandeep is currently working as a Senior Analyst at Micro-Credit Ratings International Limited. M-CRIL is a social enterprise that provides high quality professional services for the economic enhancement of the lives and livelihoods of low income families.
What Makes ServQual a Distinctive Tool for Client Protection?
This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a distinctive tool for unveiling clients’ insights on the client protection.
Jul 12, 2012
Jul 12, 2012
What Are Clients Doing Post The AP MFI Crisis?
MicroSave conducted this study to examine the impact of the Andhra Pradesh crisis on borrowers, by collating client experiences, opinions and needs so as to help policy makers and key actors to devise solutions suited to client requirements.
May 1, 2012
Anjaneyulu Ballem, Denny George, Ghiyazuddin Mohammad, Raunak Kapoor, Shayandeep and Venkat Attaluri
May 1, 2012
Anjaneyulu Ballem, Denny George, Ghiyazuddin Mohammad, Raunak Kapoor, Shayandeep and Venkat Attaluri
Remittances: The Evolving Competitive Environment
This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects and issues around the different remittance models.
Mar 1, 2012
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta
Mar 1, 2012
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta