Consultant at BASIX
Sonal is currently working as a Digital Financial Services Expert with BASIX. BASIX works to promote a large number of sustainable livelihoods, including for the rural poor and women, through the provision of financial services and technical assistance in an integrated manner.
Digital transformation of MFIs in Bangladesh opportunities, challenges and way forward
With the entry of FinTech firms in Bangladesh and the government’s aim to build an inclusive digital financial ecosystem, it is now imperative for the microfinance sector in Bangladesh to move towards digital transformation. UNCDF SHIFT commissioned MSC to conduct a study on the status of digitization in the microfinance sector in Bangladesh. This report examines the status of digitization in the microfinance sector in Bangladesh, technology options, and the next steps towards digital transformation.
May 27, 2019
Bhavana Srivastava, Ravi Kant, Ishita Sharma, Sivakumar Krishnan and Sonal Agrawal
May 27, 2019
Bhavana Srivastava, Ravi Kant, Ishita Sharma, Sivakumar Krishnan and Sonal Agrawal
Should Microfinance Go Digital?
The blog highlights the benefits of the new partnership emerging between digital financial service providers and microfinance institutions to address the challenges of financial access among the un/under banked populations globally.
May 11, 2015
May 11, 2015
Can money buy you happiness?
This report investigates how low income working age respondents think of old age and how they prepare for it. While many know that they can no longer rely on the extended family, few are able to prioritize old age provisioning.
May 22, 2013
May 22, 2013
Developing a Tool to Assess Client Protection
This Note highlights the steps required to implement the ServQual tool, the rigorous process taken to develop and test the tool and the potential of the tool to assist financial service providers.
Jul 10, 2012
Jul 10, 2012
Integration and interoperability of financial services – Good for the poor, great for banks and governments
There has been a growing debate on whether greater integration and interoperability of banking and other financial services provided through the ANMs/BCNMs is a prerequisite for greater acceptance and adoption of the BC model by the consumers. MicroSave conducted a comprehensive research study on the need for integration and interoperability of financial services for the […]
Jul 6, 2012
Puneet Chopra, Nitish Narain, Abhay Pareek, Nishant Kumar, Sharad Bangari, Sonal Agrawal, Akhilesh Singh and Ritika Srivastava
Remittances: The Evolving Competitive Environment
This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects and issues around the different remittance models.
Mar 1, 2012
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta
Mar 1, 2012
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta