Puneet Chopra

Partner

Puneet Chopra heads the Banking and Product Development, Agriculture and Allied Services, and Private Sector Development Domain at MSC.

He is an expert in business planning, strategy and operations, consumer research, product development, and innovation. Puneet specializes in distribution channels, marketing, process re-engineering, and project and program management. With a career spanning over two decades, he has diverse experience in various roles and capacities across banking, financial services, insurance, telecommunications, information technology, media, entertainment, and transportation industries.

Posts by Puneet Chopra

So many steps forward … And now one big step back

After the progress made on setting a regulatory and policy framework to enable financial inclusion, this blog raises concern over the decision that puts a cap of 1% for agent transaction.

Are Banks All Set to Dominate Domestic Remittance Market in India?

Driven by the government’s financial inclusion agenda, as the BC model expands in multiple forms, banks and BCNMs are experiencing new consumer demand and expectations.

Reducing Friction To Succeed

Inconvenience, high tariffs, system downtime, low commissions, slow speed, poor service quality, inaccuracy, lack of an underlying compelling need and technology instability are few challenges for mobile money success.

A Qualitative Study of Producer Organisations in Select Geographies in India

The report brings out insights on PO forms, organisations, structures, management, governance, operations, business performance, earnings, needs, expectations, maturity levels and several other important aspects regarding farmer collectives.

Catalysing Digital Financial Services Through School Fees Payments

The blog states digital solution to address the many challenges related to school fees payments in Solomon Islands.

Smart Electronic Ticketing for Public Transport

The blog discusses the smart eticketing for public transport in Fiji.

KYC harmonisation study

KYC harmonization study was undertaken to analyze the existing Know Your Customer (KYC) practices of first-time customer on-boarding by service providers (Banks, Mobile Network Operators, Mobile Money Operators, and Pre-paid Payment Instrument issuers) with respect to the prevailing regulatory landscape.

Democratising Financial Services

In addition to Aadhaar, the India Stack is likely to transform payments, financial services and consumer protection in India.