We are looking up to business correspondents in the pandemic; but what are they looking at?
The business correspondent (BC) network in India has become indispensable for last-mile financial service delivery across urban and rural centers. In light of the current pandemic, our note highlights the challenges BC agents face while providing services in far-flung unbanked areas.
Is it the right time to push for wallet interoperability in Bangladesh?
Covid-19 is impacting people’s lives in multiple ways. With restrictions on movements and fear of getting infected, people are staying homes. While this is the right thing to do, one still need to purchase household essentials and send money to relatives who need it. Essential services industries also need constant cash flows and payments. Jamal […]
Disruptive Innovations in Fintech can deliver value to Poor
In her address at the 2017 Mastercard Foundation Symposium on Financial Inclusion, Tamara Cook, Head of Digital Innovations at FSD Kenya states that disruptive innovations can respond to the daily financial service needs of the poor people.
Getting it right: Why counting mobile money agents accurately matters
A person cannot decide to use a financial service until it has been extended within their reach. This blog explores why the counting of mobile money agents accurately is a critical aspect of financial inclusion