Tag: ITZCash
Over the Counter (OTC) Money Transfer in India: Mapping the Customer Experience (CX)
The blog maps the customer’s experience (CX) while conducting over the counter transactions in India.
Feb 23, 2016
Over the Counter (OTC) Money Transfer in India: The Remittance Silver Bullet for Migrants
The blog defines the over the counter (OTC) money transfer in India. The authors elaborately describe the experience of customers using OTC remittance services in India.
Feb 19, 2016
Non-bank-bank partnerships: Break-ups, new dates on the cards?
Until this month RBI maintained the view that only licensed commercial banks can offer cash-out services. As a result, a number of banks and non-banks formed partnerships. In fact, the RBI’s view hasn’t changed. The RBI has simply decided to regulate non-banks offering business correspondent services too, as differentiated, Payments Banks (PB). Business correspondents (BC) were the […]
Aug 12, 2014