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Tag: K-Rep
Delivering Quality in Financial Services – Redefining Customer Service
In addition to Aadhaar, the India Stack is likely to transform payments, financial services and consumer protection in India.
Apr 12, 2016
Financial Education – Time for a Rethink?
This Note makes the case that it’s time to re-think the process of financial education to merge it with product marketing, thus making it more relevant for customers and FIs.
Nov 23, 2011
Graham Wright, Angela Wambugu, Julie Zollmann and Daryl Collins