How to build a successful and sustainable agent network
In this video, Kimathi Githachuri (Former, Head of The Helix Institute of Digital Finance) , Pauline Vaughan (Director of Operations, M-KOPA, Previously Head of M-PESA Kenya) and Nick Hughes (Co-Founder of M-KOPA and so-called ‘Father of M-PESA’) share their advice on how to build a successful and sustainable mobile money or agent banking agent network.
Jun 25, 2015
Managing agent’s liquidity in rural areas
This video seeks to address the challenges, and lessons learnt from managing agent liquidity in rural areas.
Jun 25, 2015
How do you compensate and support your agent network?
This video sheds light on lessons learnt about successfully and strategically compensating and supporting agents in a new mobile money and agent banking roll-outs.
Jun 25, 2015
Why is agent training so important?
This video sheds some light on the importance and best way to implement agent training
Jun 25, 2015
Three’s a lucky number! Biz objective, value prop & anchor product
What’s your business objective? What’s your value proposition? What’s your anchor product? David Ndome (Previously Head of Agent Banking KCB), Pauline Vaughan (Director of Operations, M-KOPA, Previously Head of M-PESA Kenya), Kimathi Githachuri (Former, Head of The Helix Institute of Digital Finance and Susie Lonie (Mobile Payments Consultant, previously worked on the initial M-PESA Kenya team) discuss why these key questions are so important before rolling out a product or service.
Jun 25, 2015
Agent Network Accelerator Survey – Uganda Country Report 2013
The report paints a picture of the stage of maturity of the market there, focusing on the operational factors of success, and residual challenges the country still faces.
Jan 4, 2014
Annabel Schiff, Anne Marie van Swinderen, Graham Wright, Leena Anthony and Mike McCaffrey
Jan 4, 2014
Annabel Schiff, Anne Marie van Swinderen, Graham Wright, Leena Anthony and Mike McCaffrey
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