Tag: Nancy Kiarie

This report offers a glimpse into the remarkable achievements, underlying challenges, and new opportunities amid the COVID-19 pandemic on the low and middle income (LMI) segment in Kenya.

The digital gig economy in Africa has quickly gained prominence over time and continues to enhance opportunities for youth and women. Some of MSC’s recent research work in Kenya indicates increasing participation of women, especially in the blue-collar digital gig economy though there remains a gender disparity in women’s participation in this sector.

The population of the DRC is extremely dispersed in a country with low levels of education, a history of financial shocks, conflict and poor infrastructure. A recent study has shown that, even excluding the population in deep rural areas, only 2.3 million (12%) of the adult population have a bank account [1] . Despite these challenges, the number of […]

The blog highlights the key challenges to effective liquidity management for DFS agents. It also discusses how the providers may address the issues related to liquidity management

The blog highlights three areas where Digital finance service providers need to priortise to enhance agent networks.

The first part of this blog series highlights key findings aimed at understanding the differences in customer experience at an agent outlet based on customer gender.