Institutionalising Social Performance Management In Financial Institutions: What Does It Take? – Part 1
Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 1 of this Briefing Note (BN) explains the first two pillars viz. Board commitment and management’s role.
In this video series-2 Roger Voorhies Founder and Former CEO, Opportunity International Bank of Malawi (OIBM) talks about the core focus areas that led to the development of OIBM as an institution. He stresses upon building a committed team around core values i.e. respect for poor, integrity etc.