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Tag: Policy manual

Process Mapping

In this video, Pamela Champagne, Consultant, ShoreBank International, explains the importance of process mapping for MFIs and the benefits these could provide to the MFIs. Pamela emphasises that process maps can be used for various purposes such as staff training and orientation, to help visualise processes in their future state without making major capital investment […]

Apr 27, 2009

Pamela Champagne

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Apr 27, 2009

Pamela Champagne

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